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Older adults are less likely to be using computers and less knowledgeable about Internet security than are younger users. The two groups do not differ on trust of Internet information. The younger group shows no age or gender differences. Within the older group, computer users are more trusting of Internet information, and along with those with more education, are more knowledgeable about security hazards. The oldest women are less knowledgeable about security hazards. Older adults' greater risk when using computers and the Internet may be primarily due to cohort differences in education and computer use.

The role of information and communication technology (ICT) devices and applications in supporting people of all ages in experiencing a healthier, safer and enjoyable life has grown exponentially in the 21st century.

Besides those using their ICT devices mainly for phone and video calls, i.e. communication purposes, there is an increasing number of older adults also engaging in other internet-based functions via computers and mobile phones, including education, financial management, health monitoring and social media

Techtag is a free educational resource that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life.

Techtag provides three main services:

Techtag introduces users to trusted new websites and Internet-based applications through an easy-to-navigate directory and targeted emails based on their interests.

Techtag provides free video and article tutorials in a language suited to those who may not be the most tech-savvy. These tutorials teach the easiest and most efficient ways to use the websites, as well as how these websites can improve one's quality of life. 
Techtag keeps its users informed of important news and information about their favourite products via on-site alerts and periodic email newsletters.
Techtag builds and maintains the largest online library of quality, up-to-date information and tutorials regarding the most popular and useful Internet-based products available. The educational content will always be free and fully accessible without needing to create an account. Beyond basic training, Techtag will work with its partner services and users to empower older adults to become Internet experts within their personal networks in such a way that builds both their connections and their confidence with using technology.

As the online pin up learning approach is rapidly becoming more popular worldwide – a trend accelerated in particular due to preventive “distancing” measures imposed during the COVID-19 pandemic –, it is worth finding out how some older learners adapted to a sudden change from traditional face-to-face learning to online learning, thus helping educators to develop effective support that facilitates and improves online learning. Many pre-pandemic studies adopted quantitative approaches and cross-sectional surveys to investigate older adults’ intention to engage with ICT devices and learn how to use them.